mercredi 20 septembre 2017

How to make a chatbot

In the modern day and age, customers expect nothing less than a light speed response to their queries. How is that possible, you might ask? One word: chatbots. In B2C services the workforce needed to handle communications is hard to manage. Sometimes you need less, sometimes you need more, and sometimes you just get swarmed. For a startup, an issue like this is hard to micromanage. On the other hand, the price for failing to do so can be heavy. Luckily, B2C online conversations are similar enough, meaning that developers can pre-program a response for any type of conversation within their scope.… [Continue Reading]


Aucun commentaire:

Enregistrer un commentaire